Sunday, 26 April 2015

Accenture is an U.S based multinational management consulting company which provides technology services,outsourcing services to their clients.Now they are hiring freshers as service desk agent in the month of April 2015.

Name of the Company: Accenture

Job Designation: Service Desk Agent

Educational Qualification: B.E/ B.Tech/ MCA

Job Location: Gurgaon

Required Experience: 0 – 2 yrs

Expected Salary: Best in Market

Job Description:

Candidates who are looking forward to work in Accenture should have the following skills.

Effective probing and comprehension skills

Problem solving skills with customer centric approach

Active user of the internet and online applications

Excellent written English language communication skills

Openness to work flexible hours as required, including night shifts and holidays

Provide excellent chat and email support to resolve user problems with their Google accounts

Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.

Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement

Extreme low tolerance for errors

Company Profile:

Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012.

Click here to Apply

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