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Worldwide provider of mobile telecommunications. Includes information on services, pricing, roaming, and coverage.Now they are hiring freshers as Associate on this month October 2015.
Name of the Company: Vodafone
Job Role: Associate
Educational Qualification: Graduate
Job Location: Ahmedabad
Required Experience: Freshers
Expected Salary: Best In The Industry
Job Description:
Candidates who are looking forward to work in Vodafone should have the following skills.
Excellent communication skills,
Analytical skills and should be a team player,
Experience with chat environment.
Good communication skills,
Good typing speed
Previous experience of a live chat process (preferably on the bold chat application)
Knowledge of Irish culture
Computer skills
Role Purpose:
Role purpose is to identify and hire and agent who would be able to cater to Vodafone Ireland consumer customers on chats.
The queries on chats would revolve around all the services currently available to Vodafone IE customers.
Key Accountabilities:
Achievement of agreed KPI’s in order to meet quality / productivity targets
Maintain transactional accuracy as per the set quality targets
Adherence to the organizational procedures and policies
Professional approach and behaviors that aligns commitment to and delivery of the Brand Essence of Vodafone UK
Excellent ability to work with the team and at the same time demonstrate performance driven by individual efforts and initiatives
The user will have a direct interactoin with the end customer and all descisions need to be based on the process set by the client
End vodafone Ireland customer
Need to be a strong team player
Behavioral/ Personality Specifications required:
Good typing skills
Good communication skills
Good convincing power
Good vocabulary
Company Profile:
Vodafone Group plc is a British multinational telecommunications company headquartered in London and with its registered office in Newbury, Berkshire. It is the world’s 2nd-largest mobile telecommunications company measured by both subscribers and 2013 revenues (behind China Mobile), and had 434 million subscribers as of 31 March 2014. Vodafone owns and operates networks in 21 countries and has partner networks in over 40 additional countries. Its Vodafone Global Enterprise division provides telecommunications and IT services to corporate clients in over 65 countries.
Click Here to Apply
Name of the Company: Vodafone
Job Role: Associate
Educational Qualification: Graduate
Job Location: Ahmedabad
Required Experience: Freshers
Expected Salary: Best In The Industry
Job Description:
Candidates who are looking forward to work in Vodafone should have the following skills.
Excellent communication skills,
Analytical skills and should be a team player,
Experience with chat environment.
Good communication skills,
Good typing speed
Previous experience of a live chat process (preferably on the bold chat application)
Knowledge of Irish culture
Computer skills
Role Purpose:
Role purpose is to identify and hire and agent who would be able to cater to Vodafone Ireland consumer customers on chats.
The queries on chats would revolve around all the services currently available to Vodafone IE customers.
Key Accountabilities:
Achievement of agreed KPI’s in order to meet quality / productivity targets
Maintain transactional accuracy as per the set quality targets
Adherence to the organizational procedures and policies
Professional approach and behaviors that aligns commitment to and delivery of the Brand Essence of Vodafone UK
Excellent ability to work with the team and at the same time demonstrate performance driven by individual efforts and initiatives
The user will have a direct interactoin with the end customer and all descisions need to be based on the process set by the client
End vodafone Ireland customer
Need to be a strong team player
Behavioral/ Personality Specifications required:
Good typing skills
Good communication skills
Good convincing power
Good vocabulary
Company Profile:
Vodafone Group plc is a British multinational telecommunications company headquartered in London and with its registered office in Newbury, Berkshire. It is the world’s 2nd-largest mobile telecommunications company measured by both subscribers and 2013 revenues (behind China Mobile), and had 434 million subscribers as of 31 March 2014. Vodafone owns and operates networks in 21 countries and has partner networks in over 40 additional countries. Its Vodafone Global Enterprise division provides telecommunications and IT services to corporate clients in over 65 countries.
Click Here to Apply
