Saturday, 11 April 2015

Flipkart.com is an online shopping portal which delivers Online Shopping of Books, Mobile Phones, Digital Cameras, Laptops, Watches, Clothing & Other Products.Now they conduct recruitment drive for freshers on this month April 2015.

Name of the Company: Flipkart

Required Experience: Freshers

Educational Qualification: Any Graduate

Job Designation: Technical Support Engineer

Expected Salary: Best in Market

Job Location: Mumbai

Job Description:

Candidates who are looking forward to work in Flipkart should Provide investigation, diagnosis, resolution and recovery for hardware/software problems.

When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe.

Support various Linux OS flavors (Ubuntu, Lubuntu, Etc..)

Support various Mac OS flavors.

Support various Windows OS flavors.

Provide initial assessment of urgency and business impact on all support calls.

Manage service requests, software installations, new computer setups, upgrades, etc.

Record incident resolutions in the Help Desk tool.

Support the following Applications: Microsoft products for Mac and Windows, Adobe, Etc

Support the following OS: Windows OS, Linux OS, Mac OS.

Support the following Hardwares: desktops, laptops, printers, networked copiers, NICs, basic LAN/Wifi/WAN connectivity and others as assigned.

Company Profile :

Flipkart went live in 2007 with the objective of making books easily available to anyone who had internet access. Today, we’re present across various categories including movies, music, games, mobiles, cameras, computers, healthcare and personal products, home appliances and electronics, stationery, perfumes, toys, apparels, shoes – and still counting!

Click here to Apply


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