Saturday, 11 April 2015

Dell is an American privately owned multinational information technology company which provides technology solutions,services and support to clients.Now they conduct walk-in drive for freshers on 15th April 2015.

Name of the Company: Dell

Job Designation: Technical Support Associate

Educational Qualification: Any Graduate

Job Location: Noida

Required Experience: 0 – 3 Years

Expected Salary: 3,00,000 – 4,00,000 P.A

Job Description:

Candidates who are looking forward to work in Dell should have excellent communication skills in English.

Should be open to work in rotational / night shifts in a 24 by 7 environment.

Troubleshooting of dell laptops.

Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

Diagnosis & resolving of the hardware problems and troubleshooting..

Verifies warranty entitlement and determines appropriate action.

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Company Profile :

Incorporated as Dell Computer India Private Ltd. in Bangalore in 1996, Dell has been among the fastest growing technology companies in India and continues to be among the top three today.Customers throughout India in large enterprises, small and medium businesses, at home and in government organisations choose Dell to be their trusted technology solutions partner.For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams.We support customers through sales and marketing, customer contact centres, research and development (R&D), IT, manufacturing and services offices in Bangalore, Hyderabad, Chandigarh, Delhi, Pune, Coimbatore, Noida and Chennai.

Walk-in Details:

Walk-in Date : 15th April 2015

Timing : 11 AM – 3 PM

 Venue:

Vipul Tech Square, Sector Road (Golf Course Road),

Sector 43, Gurgaon 122002.

Contact Person: Dutta / Sonal Chaturvedi


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