Monday, 9 March 2015

Red Hat is the world's leading provider of open source solutions, using a community-powered approach to provide reliable and high-performing cloud.Now they are hiring freshers as Technical Support Engineer on this month March 2015.

Name of the Company: RedHat

Job Designation : Technical Support Engineer Internship

Educational Qualification: BSc,BE, B.Tech, ME, M.Tech

Required Experience: Freshers

Job Location: Pune

Expected Salary: As per the Industry

Job Description: 

Candidates who are looking forward to work in Redhat should have the following skills.

1. Basic understanding of Linux, UNIX, and open source

2. Must have graduated within the last two years with a bachelor's degree in engineering, technology (computer science or IT), science, or computer applications, or a master's degree in computer applications or marketing and communications with 60% marks in your final year

3. Red Hat Certified Engineer (RHCE) is preferred

4. Familiarity with C language and development tools like GCC

5. Knowledge of networking and UNIX-like services and concepts

6. Good analytical and problem solving skills

7. Excellent English communication skills, both written and verbal

8. Self-motivated and comfortable working within a team

9. Ability to communicate and present ideas in a user-friendly way

10. Willingness to work in shifts and handle phone calls and live chat sessions

11. Candidates who have completed a college project using Linux or currently contributing to open source projects are preferred

Responsibilities :

1. Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues

2. Gather information for each bug and provide analysis to fully understand the issue

3. Propose and discuss fixes or workarounds and provide advice to educate customers

4. Collaborate with engineering, product management, and support management teams to prioritize customer requests

5. Incorporate your findings to Red Hat's knowledge base

6. Support Red Hat's global customers on technical issues through phone, chat, or remote access too

Apply Mode : Through Online

Click Here to Apply for this Job



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