Saturday, 14 March 2015

Honeywell is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems.Now they are hiring freshers as Technical Support Associate on this month March 2015.

Name of the Company: Honeywell

Job Designation: Technical Support Associate

Educational Qualification: BE/ B.Tech/ B.Sc

Job Location: Gurgaon

Required Experience: Freshers

Expected Salary: Best in Industry

Job Description:

Candidates who are looking forward to work in Honeywell should have the following skills.

Able to operate PC based programs in a Windows environment.

Effective communication skills and appropriate usage of the English language

Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.

Meet all the targets laid down as client requirements under all circumstances – Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.

Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.

Seek feedback from immediate supervisors via 1-O-1 or metrics discussion

Seek knowledge sharing sessions with HD/SA for self improvement

Work closely with immediate supervisor for all performance, learning and development aspects.

Company Profile :

Honeywell is a Fortune 100 company with a workforce of approximately 130,000, of whom approximately 58,000 are employed in the United States.The company is headquartered in Morristown, New Jersey. Its current chief executive officer is David M. Cote. The company and its corporate predecessors were part of the Dow Jones Industrial Average Index from December 7, 1925 until February 9, 2008.The current “Honeywell International Inc.” is the product of a merger in which Honeywell Inc. was acquired by the much larger AlliedSignal in 1999. The company headquarters were consolidated to AlliedSignal’s headquarters in Morristown, New Jersey; however the combined company chose the name “Honeywell” because of its superior brand recognition.

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